1. Controller
The controller responsible for data processing within the meaning of the General Data Protection Regulation (GDPR) is:
Tanzer and Tanzer UG (limited liability)
Nimrodstraße 12A
82110 Germering
Germany
E-Mail: webmaster@campaign-concierge.com
2. Processing of personal data
We only process personal data to the extent necessary to provide our website and our SaaS platform.
The processed data may include, in particular:
Contact details
Account and contract details
Usage data
Platform data
When using our platform, data from connected Amazon accounts may also be processed, in particular:
This data is processed solely for the purpose of providing our services.
We do not process any personal data from end customers of Amazon merchants.
3. Purposes and legal bases of processing
Processing is carried out for the following purposes:
Contract fulfilment
To provide our SaaS platform, in particular for the analysis and optimisation of advertising campaigns.
Legal basis:
Art. 6(1)(b) GDPR
Communication with users
To respond to enquiries and provide customer support.
Legal basis:
Art. 6(1)(b) GDPR and Art. 6(1)(f) GDPR
Payment processing
For processing subscriptions and invoices.
Legal basis:
Art. 6(1)(b) GDPR
IT security and operation of the platform
To ensure stable and secure operation of our systems.
Legal basis:
Art. 6(1)(f) GDPR
Marketing
If users have given their consent, data may also be used for marketing purposes (e.g. newsletters).
Legal basis:
Art. 6(1)(a) GDPR
4. Use of artificial intelligence
Artificial intelligence technologies can be used to support the analysis and optimisation of advertising campaigns.
In particular, the following information may be processed:
We ensure that no personal data from end customers is transferred to AI systems.
5. Hosting and technical infrastructure
Our platform is powered by cloud infrastructure provided by Amazon Web Services (AWS).
AWS provides infrastructure and hosting services for the operation of our platform.
6. Service providers used
We use selected external service providers to deliver our services.
Payment processing
Payment processing is handled by Stripe, a payment service provider.
Payment and billing data may be processed in the process.
Customer communication and CRM
We use HubSpot for customer communication and contact management.
Web analytics
We use Google Analytics to analyse the use of our website.
Usage data such as IP address, page views and interactions may be collected.
Use is generally based on the consent of the users.
7. Server log files
When you access our website or platform, information transmitted by your browser is automatically collected.
These are in particular:
This data is processed to ensure the stable and secure operation of our systems.
8. International data transfers
Some of the service providers we use may process data outside the European Union.
In such cases, data will only be transferred if appropriate safeguards are in place in accordance with Art. 44 et seq. GDPR, for example through:
9. Storage period
We only store personal data for as long as is necessary for the respective purposes.
Typical storage periods:
Account details
Contract and invoice details
Server log files
10. Rights of data subjects
Data subjects have the following rights:
You may contact us at any time to exercise these rights.
E-Mail: webmaster@campaign-concierge.com
11. Right to lodge a complaint
You also have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.
12. Changes to this privacy policy
We reserve the right to amend this privacy policy if this becomes necessary due to legal changes or changes to our services.
The current version is available at any time on our website.